Helpdesk Operator Required / Paddington, Westminster, Central London |
Helpdesk Operator Required / Paddington, Westminster, Central London
40 HOURS A WEEK, COVERING M-F 8-8 AND 10-4 AT WEEKENDS.
We need a committed and confident Helpdesk operator with a great telephone manner, friendly and approachable but always professional. You wont know our systems but we will train you in our product and our standards. You need to handle incoming enquiries about passwords and offers, take order for vouchers and generally assist our users. Industry experience is. not essential a can-do attitude, problem-solving approach, a good feel for customer service and sound written and verbal communication skills. There is a requirement to be flexible and undertake different tasks, data entry and envelope-filling, as well as staying on top of the routine calls and emails and making sure we meet our key metrics. It is a full-time role on a rota for 40 hours a week, covering M-F 8-8 and 10-4 at weekends, 364 days a year. you can upload your CV at CV-Form
You can apply for this job by sending a CV/written application to Sophia Andrew at Asperity, recruitment@asperity.co.uk.
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